Copyright © Prime Counselor Inc. All rights reserved. Attorney Advertising: Prior results do not guarantee a similar outcome. Privacy Policy
Introduction
This privacy policy applies to information collected online from users of primecounselor.com and through our SMS communications. In this policy, you can learn what kind of information Prime Counselor Inc. (“we,” “us,” or “our”) collects, when and how we might use that information, how we protect the information, and the choices you have with respect to your personal information.
Information We Collect
We collect information about our users in three primary ways:
We use this information primarily to provide you with personalized legal services and communication that delivers the information, resources, and services that are most relevant and helpful to you. We don’t share any of the information you provide with others, except as described in this Privacy Policy, or when we believe in good faith that the law requires it.
User-Supplied Information
When you fill out the “contact” form on primecounselor.com or provide your mobile number for SMS communications, we will ask you to provide certain personal information (such as e-mail address, name, phone number). We only require an e-mail address on the contact form as a minimum requirement.
If chat functionality is available through our site, you may be asked to provide information if you participate in an online chat. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g., Social Security Number, date of birth, driver’s license number, or credit card, bank account or other financial information) (collectively, “Sensitive Information”) through these general contact forms. If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.
Web Server Logs
When you visit primecounselor.com, we may track information about your visit and store that information in web server logs. The servers automatically capture and save the information electronically. Examples of the information we may collect include:
– Your unique Internet protocol address
– The name of your unique Internet service provider
– The town/city, county/state and country from which you access our website
– The kind of browser or computer you use
– The number of links you click within the site
– The date and time of your visit
– The web page from which you arrived to our site
– The pages you viewed on the site
– Certain searches/queries that you conducted via our website
Cookies
Prime Counselor Inc. may use cookies and similar technologies to store and help track information about you. Cookies are small pieces of data sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to:
– Remember who you are
– Help you navigate our sites during your visits
– Save your preferences for future visits
– Help us understand site usage to improve our services
Most Internet browsers are initially set up to accept cookies. You can use your browser settings to:
– Notify you when you receive a cookie
– Disable cookies entirely
Please note that some website features may not function properly if cookies are disabled.
SMS Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories listed in this Privacy Policy exclude text message originator opt-in data and consent. This information will not be shared with any third parties. Users can opt out of receiving further messages by replying STOP, or request more information by replying HELP. Message frequency may vary. Message and data rates may apply.
Consent and Purpose
By providing your mobile phone number, you consent to receive SMS messages from Prime Counselor Inc. related to case updates, appointment reminders, document requests, and account notifications.
Message Frequency
Message frequency may vary based on your interaction with our services and any ongoing legal matters.
Message and Data Rates
Standard message and data rates may apply depending on your carrier. Prime Counselor Inc. is not responsible for any charges you may incur from your mobile service provider.
Opting Out
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team via our website at primecounselor.com.
SMS Privacy
Your phone number will be handled in accordance with this Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.
Third-party Services
We may use services hosted by third parties to assist in providing our services and to help us understand the use of our site by our visitors. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. If these third-party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors.
Information Sharing
Prime Counselor Inc. will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:
– To agents, website vendors and/or contractors who may use it on our behalf or in connection with their relationship with us
– If we are unable to assist with your matter, but know an unaffiliated attorney or firm that may be able to help you, we may refer you and share information you provided us with that party
– As required by law, in a matter of public safety or policy
– If we believe in good faith that sharing the data is necessary to protect our rights or property
Your Rights and Choices
You may opt out of any future contacts from us at any time. Contact us via the phone number, contact form, or at info@primecounselor.com to:
– See what data we have about you, if any
– Change/correct any data we have about you
– Ask us to delete any data we have about you
– Opt out of future communications from us
Changes to This Policy
If our information practices change in a significant way, we will post the policy changes here and update the “Last Updated” date below. We encourage you to review this Privacy Policy periodically.
Last Updated: February 7, 2025
Contact Information
If you have any questions about this privacy policy, please contact us at: info@primecounselor.com
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